Qooco is more than training.

It is a suite of engaging products that empower your associates to deliver world-class service to guests

Training is presented in local languages to increase retention rates and ramp-up productivity.
Productivity
Improve job-specific skills and performance

Qooco Upsell
Qooco Pro
Qooco Standards

Engagement
Improve language and communications skills in English and Mandarin Chinese


Qooco Core
Qooco Voice

Community Connection
Improve internal communications and connection to brand


Qooco Link
Qooco Aware

Insights
Collect data on performance and progress


Qooco Insights

The Qooco Suite of Products

Productivity

Improve job-specific skills and performance

Qooco Pro

Interactive vocational training for department-specific tasks and situations relevant to roles. Training presented in local languages to increase pace of retention and ramp-up to productivity.

Qooco Upsell

State-of-the art upselling techniques and modules across multiple departments to train associates how to capture increased revenue opportunities.

Qooco
Standards

Delivery of corporate brand and service standards anytime, anywhere – which reduces scheduling conflicts and improves retention of important standards training.

Engagement

Improve language and communications skills in English and Mandarin Chinese

Qooco Core

With Qooco Core, each day associates are presented with two commonly used hospitality words in English and Chinese. Users can see, listen, and compare spoken words with expert pronunciation as well as access archived words for additional practice.

Qooco Voice

Learn to speak English or Mandarin Chinese at your own pace through lessons in listening, speaking, vocabulary, grammar, and comprehension – with assessment tools to gauge your success. Our curriculum comes in over 14 support languages for all hotel departments: Food & Beverage, Front Office, Housekeeping, Spa, Kitchen, Engineering, Security, and more.

Community Connection

Improve internal communications and connection to brand

Qooco Link

Qooco provides a secure platform for internal communications to build a community across your workforce. Now you can push campaigns to target specific groups with timed messages. Utilize powerful analytics to measure all interactions and engagement levels.

Qooco Aware

Our modules track associate awareness of standards, guest satisfaction, and business results. Qooco is helping global brands leverage current learning and development infrastructures and customer feedback systems into a responsive business tool on mobile devices.

Insights

Real-time visibility into associate performance and progress through dashboards

Take action with data to recognize and reward staff performance, participation, and engagement.