Bangkok, Thailand – Press Release Qooco, the global mobile training solutions provider, today announced a new training, language and communication platform tailor-made for the hospitality industry. The company’s specialized mobile training solutions are designed to address the rigorous training and service delivery demands of luxury hotels and resorts as well as boutique hotels and ultimately improve guest satisfaction and loyalty. Qooco is unveiling its platform and solutions today at the Hotel Management Thailand Summit in Bangkok, Thailand.
Qooco’s platform focuses on mobile learning (m-learning) and innovative speech recognition technologies and solutions to deliver improved results compared to traditional training approaches. Qooco’s mobile training solutions offer improved consistency across standards and procedures, eliminate scheduling or attendance challenges, enable scalability of training modules and lower training costs.
“Mobile learning is revolutionizing the traditional training approach, changing the way employees develop and learn and enabling self-study of targeted training modules anytime to deliver results-driven outcomes. With Qooco’s suite of products for the hospitality industry, our core focus is to maximize the effectiveness of mobile learning through our proven language and communication solutions and to empower hoteliers and training managers to fast-track critical service skills development as well as improve guest satisfaction, loyalty, and RevPAR,” said David Topolewski, the Chief Executive Officer of Qooco.
“In a world where technology and time continues to become more critical, Qooco delivers an education well-catered to both. With a business that crosses boundaries geographically and culturally, mobile solutions are able to provide an efficient and effective learning experience,” said Andre Gomez, General Manager, Hilton Hotels & Resorts.
Compatible with Android and iOS mobile devices including smartphones and tablets, as well as the Windows operating system, Qooco’s products enable hospitality associates to learn at their own pace anytime, anywhere.
The following Qooco enterprise mobile solutions are available to hotels worldwide:
Each product also includes a dashboard with comprehensive reporting on user progress, frequency of use – both speaking and listening time, and performance. With access to user insights, hotel managers can measure and evaluate training by individuals, departments and property.
Qooco provides mobile language learning and vocational training solutions for employees in the hospitality and service industries. Through the most advanced neurolinguistic techniques and pedagogies and powerful speech recognition technology, Qooco allows associates to learn languages and service skills anywhere, anytime, more efficiently and cost-effectively than ever before – improving customer service and increasing revenues. Qooco’s holistic solution promotes greater workforce engagement, allows accurate performance measurement and real-time feedback. Qooco’s suite of products include: Qooco Voice, Qooco Upsell, Qooco Link, Qooco Core and Qooco Pro.